Delivery Information

From hive to home

Carefully packed and delivered across Australia. Every order is prepared with care and dispatched from our Australian warehouse, ensuring your mānuka honey arrives safely and efficiently.

We aim to dispatch all orders placed before 9am (AEST) on business days the same day. Orders placed after 9am will be shipped the following business day.

Estimated delivery times

All orders are shipped via Australia Post Parcel Post.

Same state

Most orders arrive within 2 business days
Allow up to 5 business days

Interstate

Most orders arrive within 4 business days
Allow up to 6 business days

Delivery to regional and remote areas may take longer.

$15 flat rate for orders under $100

Free shipping on orders over $100

We currently deliver within Australia only.

All items in your order will be shipped together in one parcel.

Please ensure your delivery address is correct at checkout, as we are unable to redirect orders once dispatched.

In the event of damaged, faulty or incorrect products being dispatched, we are happy for you to return the goods to us. Please contact us within 10 days of receiving your product to ensure we can help you. 

Please note that we do not offer returns or refunds on change of mind purchases.

Customer care

Here if you need us

If you have any questions about your delivery, our team is here to help.

Experience true New Zealand mānuka.